Creative Cloud folders locked

Community Expert ,
Jan 27, 2021 Jan 27, 2021

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Suddenly within the past hour, all my Creative Cloud folders are showing as read-only and I need to contact the owner for access. I can't add any files to my existing CC folders.

Tried logging out and back in, clearing caches and nothing is working.

Screen Shot 2021-01-27 at 1.48.20 PM.png

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor
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Collaboration , File sync

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correct answers 1 Correct answer

Community Expert , Jan 27, 2021 Jan 27, 2021

Update - I went back in to the same folder and it is now working.

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Community Expert ,
Jan 27, 2021 Jan 27, 2021

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Hi @kevin stohlmeyer,

Can you log-in to your Adobe account to confirm your plan is active?

https://account.adobe.com/plans

 

Which operating system do you have?

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Jan 27, 2021 Jan 27, 2021

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Im on Mac Catalina, but this is the cloud instance of my folders. Yes my CC is still active and this was working earlier today.

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor

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Community Expert ,
Jan 27, 2021 Jan 27, 2021

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Update - I went back in to the same folder and it is now working.

Kevin Stohlmeyer
Adobe Community Expert/Adobe Certified Instructor

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