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CREATIVE CLOUD GOES OFFLINE

Community Beginner ,
Nov 30, 2023 Nov 30, 2023

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MY CREATIV CLOUD APP GOES OFFLINE EVERYTIME I TRY TO DOWNLOAD A PROGRAM.... HOW CAN I SOLVE THIS PROBLEM. I HAVE ALREADY CHANGED 3 DIFFERENT WIFI LINES

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Cloud storage web assets

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correct answers 1 Correct answer

Community Beginner , Nov 30, 2023 Nov 30, 2023
Thank you but i don't know how but i found a way with firewall options

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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Community Beginner ,
Nov 30, 2023 Nov 30, 2023

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Thank you but i don't know how but i found a way with firewall options

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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@Mafalda33966255q5y9 

 

was that windows' defender?

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Community Beginner ,
Nov 30, 2023 Nov 30, 2023

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Yes, i clicked on "allow apps through the firewall" and the i add the name
of creative cloud between the apps that were already there.
I don't know how to explain better because i can't remember how i arrived
at that point, sorry!

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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win defender is a common culprit.  glad you got it sorted.

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