Creative Cloud is initializing - stuck in installer

[KrakenB52]

Hey guys,
I just got a new PC that runs Windows 11, not Windows 10 anymore. Now I'm having a problem where when I install Creative Cloud, I always get this message: "Creative Cloud is initializing." It goes on to say, "To resolve this issue, Creative Cloud is required, but it is missing or corrupted. Download and install a new copy of Creative Cloud."

I've tried all sorts of things, but nothing helps, and I'm hoping someone can suggest another solution.

I've tried:
Restarting the PC, uninstalling and reinstalling, including using CC Uninstaller and the Adobe Creative Cloud Cleaner tool, turning off the firewall, turning off my antivirus program, and running this command list via the CMD console in Windows, as described on the help page.

I'm at a loss, maybe someone can help me. Regards, Kraken

[kglad]

manually download the most recent installer at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[KrakenB52]

Sorry to ask, but which one should I test? I have no idea about this. i know 64 bit but the older version of 1903 or above?

[kglad]

the most recent.  i just installed on a new win 11 computer myself last week.  and hating win 11.

[KrakenB52]

okay i will try it when im home. ill give a response when it works. thx for ur help!

[kglad]

sure.  keep us updated, especially because what you've already done may need to be cleaned.

[KrakenB52]

both are not working the older and newer versions. i really dont know why it dont work. its so frustrating to pay for something that dosent work. and it feels like its because windows 11 on my old pc i never had problems

[kglad]

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

restart your computer (don't skip this)

reinstall the latest win 10 installer

[KrakenB52]

I tried everything you described except the first point. I don't have an app like Photoshop installed, which doesn't work without Creative Cloud. I'm posting an image that says: The application could not be started correctly (code in image). Click "OK" to close the application. This happened after I followed the steps one by one.

[kglad]

does your computer meet cc specifications, https://helpx.adobe.com/creative-cloud/system-requirements.html

[KrakenB52]

I would say yes here are my specs

[kglad]

check your system files:  Open Command Prompt as administrator and type sfc /scannow

[KrakenB52]

it means, windows ressources protection nothing found. 
i did over night a windows update to this 24h2 version again, i updated my gpu again and directx again. 
today i got the same error code with: The application failed to start correctly (0xc000007b). Click OK to close the application.
its not working. and i dont know why i tryd the Adobe Creative Cloud Diagnostic beta tool and it means nothing is wrong i have all what it needs. 

[kglad]

do you have any vpns?  that win update causes major problems (worse than your seeing) for win 11 computers with vpns.

[KrakenB52]

No, I don't have a VPN

[kglad]

you'll need an employee to tell you the next step (via a reply here, not email which would be a scammer).

if you don't see a reply here in the next 24hrs, repost.