Skip to main content
K
KaiL
Participant
April 19, 2020
Answered

Creative Cloud photography plan - does not update software on mac

  • April 19, 2020
  • 1 reply
  • 369 views

Hi, for quite some days now I can't update the apps on my mac any more. I also used the link to the much newer cloud version of Photoshop. That has now gone and I have no clue how I could activate that again. The error message does not tell me anything - error 301...

Is there a way to start the cloud version without these updates?

Thanks a lot, Kai

    This topic has been closed for replies.
    Correct answer KaiL

    Hi Nancy, it started to work again. So no problem any more. Thanks for asking.

    Best Regards, Kai

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 19, 2020

    Hi kai_lepler,

    Which version of Creative Cloud Desktop App do you have?  Help > About Creative Cloud.

    Which operating system?

     

    Nancy O'Shea— Product User & Community Expert
      K
      KaiLAuthorCorrect answer
      Participant
      April 27, 2020

      Hi Nancy, it started to work again. So no problem any more. Thanks for asking.

      Best Regards, Kai

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices