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amyrtillefdb
amyrtillefdb
Participating Frequently
July 22, 2020
Question

Creative Cloud server currently down?

  • July 22, 2020
  • 2 replies
  • 416 views
hello,
Is the Creative Cloud server currently down?

I can't connect and therefore my fonts are no longer synchronized ...
Do others have the same problem? 🙂
This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 22, 2020

Adobe System Status reports can be followed from the link below. 

There doesn't appear to be anything going on at the moment.

https://status.adobe.com/

Maybe something happened at your end?

 

Nancy O'Shea— Product User & Community Expert
    LaurensR
    LaurensR
    Participant
    July 22, 2020

    Yep, my fonts also do not sync... and now I'm suddenly unable to login to Creative Cloud at all from the desktop app. Pretty frustrating to be honest...

      amyrtillefdb
      amyrtillefdbAuthor
      Participating Frequently
      July 22, 2020


      I just managed to restart / reconnect everything ... using the uninstaller application (for creative cloud) and choosing "fix" but had to do the operation several times.

      Good luck !

      LaurensR
      LaurensR
      Participant
      July 25, 2020

      It turned out I had DNS issues. I started investigating this route because other services as Office 365 were also down, which is highly unlikely... 

       

      So after some basic checks in the console it turned out that simple name lookups to adobe.com and microsoft.com were failing. I first tried to reset my router; didn't make a difference. Then I flushed my local DNS cache by running "ipconfig /flushdns" as an administrator on windows.

       

      Works like a charm again!

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