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Creative Cloud Services Will Not Run On An M1 Mac Studio Through Parallels Desktop (Windows 11 VM)

Explorer ,
Nov 30, 2022 Nov 30, 2022

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Creative Cloud Services Will NOT Run On An M1 Mac Studio

Through Parallels Desktop (Running Windows 11 within a Virtual Machine).

————————————————————————————
This has been my experience.
Please confirm that it is CAPABLE or INCAPABLE of running within this environment.
————————————————————————————
OPERATING SYSTEM: macOS Ventura Version 13.0.1 (22A400)

PARALLELS DESKTOP: Virtual Machine Running Windows 11

Parallels Desktop 18 For Mac (Pro Edition) Version 18.1.0 (53311)

————————————————————————————

M1 MAC STUDIO SPECIFICATIONS

————————————————————————————

Model Name:                  M1 Mac Studio

Model Identifier:              Mac13,2

Chip:                               Apple M1 Ultra

Total Number of Cores:  20 | 16 performance | 4 efficiency

Memory:                         128 GB

Display:                           Wacom Cintiq 32-inch Pro - Touch

Screen Resolution:          3840 × 2160 - 60 Hertz

————————————————————————————

Computer:      Apple M1 Ultra with 20-core CPU, 64-core GPU, 32-core Neural Engine

RAM:              128 GB unified memory

Hard Drive:     8 TB SSD storage

Front Ports:    Two Thunderbolt 4 ports, one SDXC card slot

Back Ports:     Four Thunderbolt 4 ports, two USB-A ports, one HDMI port, 

                        one 10Gb Ethernet port, one 3.5 mm headphone jack

————————————————————————————

WINDOWS SPECIFICATIONS

RUNNING IN PARALLELS DESKTOP VIRTUAL MACHINE

Edition:                  Windows 11 Pro

Version:                 22H2

Installation Date:   June 19, 2022

OS Build:                22623.885

————————————————————————————

DEVICE SPECIFICATIONS

Device Name:   Mac Studio - Parallels Desktop - Windows 11

Processor:         Apple Silicon 3.20 GHz (4 Processors)

Installed RAM:   12.0 GB

System Type:     64-bit Operating System - ARM-based Processor

Pen & Touch:      Pen Support

 

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correct answers 1 Correct answer

Community Expert , Nov 30, 2022 Nov 30, 2022

I have just had a conversation with Adobe support. They confirm that most Creative Cloud applications will NOT install under a virtual machine on a Mac M1, the only exceptions being the Creative Cloud desktop utility, Photoshop and Lightroom.

 

from here:

https://forum.parallels.com/threads/adobe-apps-on-parallels-desktop-mac-m1.357989/

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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I have just had a conversation with Adobe support. They confirm that most Creative Cloud applications will NOT install under a virtual machine on a Mac M1, the only exceptions being the Creative Cloud desktop utility, Photoshop and Lightroom.

 

from here:

https://forum.parallels.com/threads/adobe-apps-on-parallels-desktop-mac-m1.357989/

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Explorer ,
Nov 30, 2022 Nov 30, 2022

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Thank you, Peru Bob.

Greatly appreciated.

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Community Expert ,
Nov 30, 2022 Nov 30, 2022

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You're welcome. 

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Community Beginner ,
May 28, 2023 May 28, 2023

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Has there been any updates with this? I can't get this to download on my M2 2023 M2 MacBook Pro with Parallels 18 (Windows 11)

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Community Expert ,
May 28, 2023 May 28, 2023

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what about installing cc on your m2?

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Community Beginner ,
May 28, 2023 May 28, 2023

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Are you saying use it on the Mac side? 

 

I have it on the Mac side but I need it on the Win side since there's an extension/plugin for a specific product I use that only works on Win Audition.

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Community Expert ,
May 28, 2023 May 28, 2023

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yes, that's what i meant.

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LEGEND ,
May 29, 2023 May 29, 2023

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No, the CC apps are still mostly not supported for anyone unwise enough to buy an ARM-based PC.

This is of course what Parallels Desktop emulates on an ARM-based Mac.

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Community Beginner ,
May 29, 2023 May 29, 2023

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On the Mac side I have no problem running Audition. Why would the PC side be any different? 

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Community Expert ,
May 29, 2023 May 29, 2023

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why?  because you're using an emulated os.  that's not the same as a real os.

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Community Beginner ,
May 29, 2023 May 29, 2023

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Isn't Creative Cloud supported? I should be able to just download that, no? 

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Community Expert ,
May 29, 2023 May 29, 2023

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i don't think it is supported on an emulate os.  you can see if adobe support is willing to investigate your computer. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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