Creative Cloud Storage as a business storage solution?

[Kasandra]

Hello,

We are looking to find a cloud storage solution for our marketing business. A majority of our files are creative files, but we do have some standard business file types like word documents, excel documents, etc. With adobe providing so much storage per user, this seems like the best fit since creative files are so big and all other cloud providers charge so much for storage.

Currently, we have 4TB of data and seems we are adding about 1TB a year.

My questions are:

1. Is anyone else using Adobe as an organization-wide business storage solution?
   
   
2. How do you create an organization-wide shared folder that automatically gives users access if they are apart of the organization?

[ProDesignTools]

Hi Kasandra,

Check out this Adobe help page. It should answer some of your questions on collaboration in Creative Cloud:

https://helpx.adobe.com/creative-cloud/help/collaboration.html

BTW, you can store any type of file on Creative Cloud.

[Kasandra]

Thanks for the reply! I have read that article, but it left me with additional questions.

My concern is the shared folder is connected directly to the user instead of being controlled by the Admin which I find problematic.

So that user could just delete the folder and we are out all those files? What is the recovery process like?

[ProDesignTools]

When sharing, a designated Admin of either a Creative Cloud folder or Library can give other users the ability to edit the folder, or not – i.e., read-only (Can edit or Can view).

[ProDesignTools]

And regarding your second question, Creative Cloud also supports file versioning:

https://helpx.adobe.com/creative-cloud/help/versioning-faq.html

[Kasandra]

For clarity, the admin of the folder, not the Admin of the entire organization gets to designate read/write ability?

[ProDesignTools]

It can be whoever you want – it's whoever creates it and shares it... So, your choice.

Does that help?

[Kasandra]

It does but seems very risky to have the user oversee the folder instead of the company admin.

[ProDesignTools]

Anybody you want can oversee the folder – including the company admin... It's up to you how you want to set it up.

Another option is "Libraries for teams," if you want to make sure no individual has 'ownership' of the files – and these can also be made read-only:

https://experienceleague.adobe.com/docs/creative-cloud-enterprise-learn/cce-learning-hub/cceoverview...

https://helpx.adobe.com/enterprise/using/team-libraries.html

[ProDesignTools]

This information may also be helpful:

https://helpx.adobe.com/ee/enterprise/using/manage-adobe-storage.html

[LinSims]

My understanding (and I could be wrong) is that the Creative Cloud is not meant or designed to be a cloud storage solution in the way Dropbox is. It's meant to be a collaboration tool. Files stored there can and have gone missing. I'm not sure if there's a guarantee of availability, either. I don't use the tool.

[Kasandra]

That was my concern! Thank you for being up front about this.

[LinSims]

As a reminder, it's not a tool I use. I could be wrong, but I'm pretty certain I've seen more knowledgeable people saying that it's not meant to be a business storage solution.

I'd contact customer support or sales at Adobe to find out what Creative Cloud can and can't do for you.

[ProDesignTools]

If you're concerned about security or reliability, take a look at this white paper. Adobe partners with Amazon Web Services to provide the cloud storage. I would say AWS is considered enterprise-class.

https://www.adobe.com/content/dam/cc/en/security/pdfs/CCE_security_whitepaper.pdf

Also, regarding any files thought missing:

https://helpx.adobe.com/creative-cloud/kb/users-files-missing-creative-cloud.html

Someone would have to permanently delete files from the Deleted folder (or buy more TB), if they run out of storage:

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

[LinSims]

I knew I'd seen this somewhere. It's in the thread about 1T starting to feel to small.

https://community.adobe.com/t5/creative-cloud-services-discussions/1t-is-starting-to-feel-small-and-...

If you scroll down, you'll see a review from Tom's Hardware saying that the CC was never intended to be a long-term storage solution.

https://www.tomsguide.com/reviews/adobe-creative-cloud-review

[Nancy OShea]

I'm sorry to say this but a business small or large, needs a reliable backup & recovery service.  Your IT dept should already have this in place.

Adobe Creative Cloud is NOT a dedicated cloud backup & recovery service.  It's for team members to share files between apps, devices & other team members ONLY.   Without reliable backups, you could be in trouble when something somewhere goes wrong.  It's not a question of if it will happen, it's when. 

AWS is an affordable option.  Backblaze is another. But there are countless other services for business needs as well as long-term archival storage.

[Kasandra]

Nancy thank you for the information!

Just a bit of feedback for you may want to consider that this research is me trying to find a solution. Not every business has a dedicated IT department so these assumptions aren't beneficial in your response and come across as very aggressive.

I'll speak with management and look for another storage solution.

[ProDesignTools]

Since Adobe partners with Amazon Web Services to provide the storage facilities for Creative Cloud, and AWS is considered enterprise-class, I don't see any problem with using Creative Cloud for online storage needs.

It may not be the fastest or the best available at any cost – and it is not intended as a dedicated backup solution – but for basic needs, it should be totally fine.

https://aws.amazon.com/what-is-aws/

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully-featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.

[Nancy OShea]

Sorry you took offense.  But I don't know what your situation is. In a public user-to-user forum, we make assumptions drawn from personal experience and almost no other information to go on.  In short, we only know what you tell us.

If you don't have staff dedicated to IT, it's possible you have someone in your organization who is capable of handling backup procedures once they're put into place.  I don't know.