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Creative Files using my computer storage

New Here ,
Jan 17, 2023 Jan 17, 2023

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Well I have a question are the creative files supposed to use my computer storage or are they on the cloud? I have a "creative cloud files" folder in my side bar but it seems to be using up my hardware storage making it imposible for me to work because it says I dont have space on my laptop. is this right or is there a way to make them completly online so they dont use my space? its really taking up 100gb of my storage

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Cloud storage web assets , File sync

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Hi There,

 

Thank you for reaching out to us. We are sorry for your difficulties. You could change the sync option and also delete the Creative Cloud folder in the navigation. Creative Cloud storage is not a replacement for hard drive space. It's for sharing files with other devices or colleagues.   If you're short on HD space, consider getting an external drive and a dedicated backup recovery service.  You can never have too many reliable backups. 

When File Syncing is enabled in CC Desktop App, everything saved in your local Creative Cloud Files folder is automatically backed-up on CC storage for access by other devices -- unless you go offline or your cloud storage space is full. 

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Please refer to the articles below:

 

https://helpx.adobe.com/creative-cloud/help/set-sync-options.html

 

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

 

Please let us know if the above articles help.

 

Regards,

Neelam

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Creative cloud space is either always synced or never synced. Files that Adobe programs need to work with tend to be huge, and it would not work out otherwise. The problem is with laptops and minimalistic harddisk space. It won't work well, without additional space.

ABAMBO | Hard- and Software Engineer | Photographer

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