Data deleted automatically after termination of my subscription

Forum|Forum|3 years ago
January 12, 2023
2 replies
234 views

Hi,

My company cancelled my subscription to the Adobe suite but it deleted ALL my files stored in the cloud without allowing me to back them up locally. How can I get them back?
Thanks

Have a nice day

This topic has been closed for replies.

John T Smith

Community Expert

For anyone else reading this...

You should always have a local copy of all files, not just in the cloud
If you don't have space on your computer drive use an external drive
I use a Sata docking station and SEVERAL 'bare' drives for backup
There are many external drive devices, this is the one I use
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

kglad

Community Expert

you probably can't unless your company restores your subscription and recovers them from the deleted files folder.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded