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rgheadrick14
rgheadrick14
Participant
September 30, 2014
Question

Deleted folder keeps returning

  • September 30, 2014
  • 1 reply
  • 315 views

I have tried logging out and restarting. I have tried deleting via the finder and my CC web assets. Thanks.

This topic has been closed for replies.

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
October 7, 2014

Is the folder you are trying to delete one you created, or a collaboration folder you accepted an invite to.

To Archive a folder you own choose Archive. Then from the Archive you can Permanently Delete the folder.

If it is a folder you accepted an invitation to then you need to choose Leave Folder.

If neither of these are working then we will work to resolve the problem. Please either reply with the name of the folder or send it to me in a Private Message.

rgheadrick14
rgheadrick14Author
Participant
October 8, 2014

Hi Ken,

No luck on my end. Attached is the file location/info.

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