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Documents disappeared

New Here ,
Apr 08, 2021 Apr 08, 2021

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My documents just all disappeared I'm extremely frustrated right now because asking for help is not straightforward. I had a lot of really important documents, this seriously can't be happening.

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Community Expert ,
Apr 08, 2021 Apr 08, 2021

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This is the Using the Community forum (which is the forum for issues using the forums).

Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

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Community Expert ,
Apr 08, 2021 Apr 08, 2021

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[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

 

Hi @Asiyah5D7C,

Which product or service were you using?

From where exactly did files go missing -- your hard drive, an application's start screen or your Creative Cloud storage?

 

If the latter, use a web browser and log-in to your cloud storage folders below.


Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Post back if you still need help.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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