Participant

Answered

Download Assets from Library

Forum|Forum|9 years ago
March 15, 2017
19 replies
39645 views

Is it possible to download a file rather than just view it from the online portal of assets.adobe.com.

I want to be able to share my assets but these are the only options:

Correct answer David__B

For context, this is an asset in a library not in the "files" part of my creative cloud. I have the download option available when I am in the files. This is why I am so confused because it doesn't show up in libraries. This is in a library that I created and added this image to.

I was looking at this Share Adobe Creative Cloud files, libraries, and more and doing some testing myself. It doesn't look like there is an easy way to download an asset once it was been added to a library. I think you'd have to go through the Library panel in one of the products. If I double-clicked on a graphic asset in Photoshop in the Library panel it opened it as a document which could then be saved. That seemed like the closest option I could find.

I'd recommend not using Libraries if the download option is a requirement and go through files instead.

Adobe Creative Cloud

I agree it would be a useful to have the option and will pass on feedback to our developers.

Show previous replies

M

morganr51091128

Participant

+1
Still no download option for library assets via the web portal. Why is there a share link with a page showing all of the assets but no ability to download them?

There's absolutely no reason for "Files" to have download and not Libraries.

Y

yoshirosato

Participant

You can download on Essential Graphics in Premiere Pro

They get saved on "C:\Users\USERNAME\AppData\Roaming\Adobe\Common\Motion Graphics Templates"

P

pcgraficosp55051225

Participant

Absolutely unacceptable

D

doubletrouble7776

Participant

Absolutely unacceptable to not have this capability-- period.

S

sallym89999858

Participant

This is ridiculous. I took over an InDesign file from someone else to make some edits for the owners, and all of the links are broken. I have wasted hours trying to find the images, get the links to work or to download the images. I have never used the cloud-based Adobe Assets system before and definitely never will again; we just save our files to our own server and access them that way at my office. Unbelievable that you can't download your own image files from the cloud.

The only workaround I have been able to figure out from this debacle is to painstakingly relink within the InDesign file each of the images with their location in the Assets folder. Then within InDesign, I choose the File > Package feature, and it will basically download all of the image files (and fonts, which also have broken links) and allow me to store them locally to my own hard drive or server. I hope this helps others.

L

liquid-perception

Participant

ahaha is this real life?? Really? No download button??? Years of complaints in this matter. Years of research with this creative cloud thing and no one. Yes... no one yet, had the idea to place a download button so the creatives could download an item from their OWN Library.

M

mlamanna

Participant

Need the download option!

J

jlabue

Participant

Any updates on this? We have used libraries to store and quickly use our logos and branding assets which has worked well in the past, However, today the files are no longer linked, the folder we share with vendors uses those links and there is no way to get the original artwork from the links through downloading? Please help Adobe

David__B

Adobe Employee

Hi John,

You might try clicking on the thumbnail and viewing that item only/full screen. Then check under the Actions menu in the top right to see if the Download option is available. I think it appears there if available.

Hope that helps,

- Dave

johnw11453588Author

Participant

Unfortunately it is still not there. How/Why would it be available or not available? I am trying to share files with my team and this is a huge pain point.

W

wondtacular

Inspiring

I was looking at this Share Adobe Creative Cloud files, libraries, and more and doing some testing myself. It doesn't look like there is an easy way to download an asset once it was been added to a library. I think you'd have to go through the Library panel in one of the products. If I double-clicked on a graphic asset in Photoshop in the Library panel it opened it as a document which could then be saved. That seemed like the closest option I could find.

I'd recommend not using Libraries if the download option is a requirement and go through files instead.

Adobe Creative Cloud

I agree it would be a useful to have the option and will pass on feedback to our developers.

I am wondering if you can please help me.

It is all well and good to recommend not using Library and using files instead for the future. But Adobe pushes the use of the Library and makes it seem like a great way to share assets between apps. I sailed from AI to AE in a recent project when I first tried it. And now I am totally screwed because SURPISE! AE can lo longer locate any of the files in my CC Library.

I AM logged in. I AM online. I CAN see the files in the library panel inside the project, smiling at me, wanting to come out and play, but alas unreachable.

I can also see the files in the web view of the library. But I can't reconnect to them because there's nowhere local to navigate to, and I can't download them! I have seen on another thread that Adobe keeps the location of library files a secret, and I managed to find that secret location, but then I learned, as Johns points out above, that "files" are not the same as "libraries." And the "correct answer here is "Oh yeah, I guess don't ever use that feature."

Attempting to download one asset:

Attempting to download whole project folder:

I don't even want to know what "#slack" is.

Short answer I would like: How to reconnect LIBRARY assets to an AE project that can no longer see them.

Feature request: Make Libraries and Files the same gd thing with the same location and share-ability.

Thank you in advance, and this has cost me half a day's work.

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