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15

Downloading a folder from creative cloud file share

Explorer ,
Jul 24, 2018 Jul 24, 2018

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Hello,

Hopefully this thread goes to the correct forum. If not, my apologies, Adobe forums confuse me a lot. You can maybe move it in the correct forum page.

As there isn't a way to directly give feedback to Adobe, I'll be using the forums. Maybe someone could send this forward (and people back it up so they'd know this is an issue)

I really like the new advanced file sharing options in the creative cloud, but I do feel like there is one essential feature missing:

I can't find a way to download or upload a folder directly in the web browser page.

This is a huge disadvantage compared to, for example, the google drive, where I can just a download and upload the whole folder structure in the browser. I use this feature a lot with files that use a folder structure in order to work and would be impossible to be downloaded file by file. There are computers (work-school) where I can't sign in my own creative cloud and sync it in, but I would still like to download the file and keep working with it.

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Community Expert ,
Jul 24, 2018 Jul 24, 2018

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Community Beginner ,
Jul 14, 2023 Jul 14, 2023

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I have no reason to share copyrighted files or pre-book publishing files until the final product is ready. Why does adobe feel the need to force me to share files I do not what to share. 

 

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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i don't know what's happening to you all that suspect some conspiracy.

 

i don't use any adobe cc files except to test stuff when trying to help others.  and i've never shared a file.

 

when i want to move a file (typically when about to travel and i want to continue working on an already started project) i use a usb stick.  i wouldn't trust any one to do my file transfer.

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Community Beginner ,
Jul 15, 2023 Jul 15, 2023

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I was travelling and thought I could save time by using my ipad. Everything saved to the cloud. I had to download every one of these separately. A major pain and I sincerely believe this is deliberate on behalf of Adobe to do whatever they can to force their cloud.

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Community Expert ,
Jul 15, 2023 Jul 15, 2023

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i don't use an ipad, but with my iphone i haven't had a problem getting (mainly acrobat sign) files from adobe.

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Community Expert ,
Jul 14, 2023 Jul 14, 2023

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Saving files to Creative Cloud is 100% optional. No one is forcing anyone to save files there.

 

I rarely save files to CC storage except when I want to share them with colleagues or other devices.  At all other times, I save work files directly to my computer's HD which is backed up nightly to guard against data loss.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 12, 2023 Nov 12, 2023

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LATEST

Sadly no, not if you are using Fresco. I need to deliver 10+ source files to a client and I've run into this issue as well and the share button is no longer there so having to download every file one at a time.

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Enthusiast ,
Jul 25, 2018 Jul 25, 2018

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You can download a hole folder if you share it.

Screen Shot 2018-07-25 at 9.58.14 PM.png

Screen Shot 2018-07-25 at 9.58.25 PM.png

Screen Shot 2018-07-25 at 9.58.33 PM.png

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Explorer ,
Jul 30, 2018 Jul 30, 2018

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Hi Raimundo,

Thanks for the reply! I tried to follow your help and I do get the option box you have the screenshot of. But even with this I can't find a way to download the full folder at once. It only lets me to download separate files inside the folder, and when I have like five folders and inside every folder around 50 files, it would take me ages to go through them and download them one by one + arranging them in the correct folders from the downloads folder.

Do you know a way to download the whole folder at once? If you find a way please let me know!

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Enthusiast ,
Jul 30, 2018 Jul 30, 2018

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Your right, you can only with the file of a folder and then downloa them one by one. You ether can make a zip file to download or make the other person to add it to his creative cloud account.

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Explorer ,
Jul 30, 2018 Jul 30, 2018

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Yeah but the problem was that I want personally download the folder to a public computer in which I can't install the creative cloud, so it doesn't completely fix my problem.

However, zipping the folders was a nice idea! (in cases where I know I need to download stuff before I leave my own pc - if I'm out the house already there's of course no way to zip them in browser) Anyways, I'll remember the zipping next time. Thanks!

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Community Beginner ,
Jan 23, 2023 Jan 23, 2023

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I am having this same problem. I want to download the folders inside my CC to my desktop, but it's making me do it one by one. I have thousands of files. How do I make a zip?

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Community Expert ,
Jan 23, 2023 Jan 23, 2023

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@Victoria27442453igf3 

 

you can't package your cc web files.

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New Here ,
Sep 02, 2018 Sep 02, 2018

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This problem suxs!!! 

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Explorer ,
Nov 30, 2018 Nov 30, 2018

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This really should be a feature (download full folder) as it is critical to share files with clients.

I find myself zipping files or using box.com to share files with clients.

If my clients have a Free CC Account, it's easier, however most of them do not.

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Explorer ,
Jan 19, 2019 Jan 19, 2019

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I am having the same issues, I feel like at one point this option was there and now it's not.

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New Here ,
Feb 02, 2019 Feb 02, 2019

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Free cloud services, like OneDrive or Google Drive, have the "basic" option to download full folder. How the Adobe Creative Cloud does not have this simple feature?

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Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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It could be one of those purely political decisions. Take away a feature which lets you use the product without having full CC syncing and its dozens of memorry hogging processes running in the background. 😞 And yes, it feels just plain silly not to have such basic functionality.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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"political" is the wrong word. perhaps you mean "economic" or "financial" or even "technical".

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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quote

"political" is the wrong word. perhaps you mean "economic" or "financial" or even "technical".


By @kglad

===========

"Legal" also comes to mind. 🙂

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
May 30, 2023 May 30, 2023

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Its like Hotel California. this is how they keep you. 

 

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New Here ,
Oct 25, 2019 Oct 25, 2019

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You can download folders if you install Creative Cloud desktop app and turn on the synchronisation of cloud files to your desktop storage

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Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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I agree with other's opinion: a unique download folder link is a must to share our work with our clients. 

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Explorer ,
Oct 10, 2020 Oct 10, 2020

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@pparshin And how's if my client supposed to do that?

 

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