Downloading a folder from creative cloud file share

[leenale]

Hello,

Hopefully this thread goes to the correct forum. If not, my apologies, Adobe forums confuse me a lot. You can maybe move it in the correct forum page.

As there isn't a way to directly give feedback to Adobe, I'll be using the forums. Maybe someone could send this forward (and people back it up so they'd know this is an issue)

I really like the new advanced file sharing options in the creative cloud, but I do feel like there is one essential feature missing:

I can't find a way to download or upload a folder directly in the web browser page.

This is a huge disadvantage compared to, for example, the google drive, where I can just a download and upload the whole folder structure in the browser. I use this feature a lot with files that use a folder structure in order to work and would be impossible to be downloaded file by file. There are computers (work-school) where I can't sign in my own creative cloud and sync it in, but I would still like to download the file and keep working with it.

[kglad]

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

[Patrick24508721wv78]

I have no reason to share copyrighted files or pre-book publishing files until the final product is ready. Why does adobe feel the need to force me to share files I do not what to share. 

[kglad]

i don't know what's happening to you all that suspect some conspiracy.

i don't use any adobe cc files except to test stuff when trying to help others.  and i've never shared a file.

when i want to move a file (typically when about to travel and i want to continue working on an already started project) i use a usb stick.  i wouldn't trust any one to do my file transfer.

[Patrick24508721wv78]

I was travelling and thought I could save time by using my ipad. Everything saved to the cloud. I had to download every one of these separately. A major pain and I sincerely believe this is deliberate on behalf of Adobe to do whatever they can to force their cloud.

[kglad]

i don't use an ipad, but with my iphone i haven't had a problem getting (mainly acrobat sign) files from adobe.

[Nancy OShea]

Saving files to Creative Cloud is 100% optional. No one is forcing anyone to save files there.

I rarely save files to CC storage except when I want to share them with colleagues or other devices.  At all other times, I save work files directly to my computer's HD which is backed up nightly to guard against data loss.

[mariyam shahindh29757434]

Sadly no, not if you are using Fresco. I need to deliver 10+ source files to a client and I've run into this issue as well and the share button is no longer there so having to download every file one at a time.

[Raimundo Illanes]

You can download a hole folder if you share it.

[leenale]

Hi Raimundo,

Thanks for the reply! I tried to follow your help and I do get the option box you have the screenshot of. But even with this I can't find a way to download the full folder at once. It only lets me to download separate files inside the folder, and when I have like five folders and inside every folder around 50 files, it would take me ages to go through them and download them one by one + arranging them in the correct folders from the downloads folder.

Do you know a way to download the whole folder at once? If you find a way please let me know!

[Raimundo Illanes]

Your right, you can only with the file of a folder and then downloa them one by one. You ether can make a zip file to download or make the other person to add it to his creative cloud account.

[leenale]

Yeah but the problem was that I want personally download the folder to a public computer in which I can't install the creative cloud, so it doesn't completely fix my problem.

However, zipping the folders was a nice idea! (in cases where I know I need to download stuff before I leave my own pc - if I'm out the house already there's of course no way to zip them in browser) Anyways, I'll remember the zipping next time. Thanks!

[Victoria27442453igf3]

I am having this same problem. I want to download the folders inside my CC to my desktop, but it's making me do it one by one. I have thousands of files. How do I make a zip?

[kglad]

@Victoria27442453igf3 

you can't package your cc web files.

[chrystiane66930097]

This problem suxs!!! 

[António P. - Vanguardly]

This really should be a feature (download full folder) as it is critical to share files with clients.

I find myself zipping files or using box.com to share files with clients.

If my clients have a Free CC Account, it's easier, however most of them do not.

[El IODEX]

I am having the same issues, I feel like at one point this option was there and now it's not.

[Thiago Leonel]

Free cloud services, like OneDrive or Google Drive, have the "basic" option to download full folder. How the Adobe Creative Cloud does not have this simple feature?

[roman__]

It could be one of those purely political decisions. Take away a feature which lets you use the product without having full CC syncing and its dozens of memorry hogging processes running in the background. 😞 And yes, it feels just plain silly not to have such basic functionality.

[kglad]

"political" is the wrong word. perhaps you mean "economic" or "financial" or even "technical".

[Nancy OShea]

"political" is the wrong word. perhaps you mean "economic" or "financial" or even "technical".

By @kglad

===========

"Legal" also comes to mind. 🙂

[aMAEzingResults]

Its like Hotel California. this is how they keep you. 

[pparshin]

You can download folders if you install Creative Cloud desktop app and turn on the synchronisation of cloud files to your desktop storage

[JuNu!]

I agree with other's opinion: a unique download folder link is a must to share our work with our clients. 

[yevez007]

@pparshin And how's if my client supposed to do that?