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Echec du traitement du fichier

New Here ,
Oct 26, 2023 Oct 26, 2023

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Bonjour,

En important ma police en fichier ttf sur le creative cloud, j'ai un message m'indiquant un echec du traitement de mon fichier.

Cependant j'ai déjà importer des polices sous ce format.

Que dois-je faire ?

Capture d'écran 2023-10-26 112118.png

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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you were trying to "upload" a local font to creative cloud?

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New Here ,
Oct 26, 2023 Oct 26, 2023

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Oui

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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LATEST

@Flore33182440mrrc 

 

also, respond to @Tarun Saini's post. 

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi there,

 

We're sorry to hear about this. To begin with, could you please let us know if you are an enterprise user? Also, I would like to inform you that before you upload, please ensure that the file size doesn't exceed 512 MB and that you have the rights and licenses to use the uploaded fonts. 

 

Please check this article for more info: https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html

 

Let us know if that helps,

 

Regards,

Tarun

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