Error 404: Asset not found

[Nathan5C3F]

I created a library and I am trying to share it with my team. When my team clicks the link or if I try to view my library on the web, it leads me to a page that says "Error 404: Asset not found." How do I get this library to show up and be sharable? The same issue happens when I try this using Ps, Id, and Ai.

[roy.31452627]

November 2024 and also experiencing this issue of a shared library not being accessible and being presented with the "Error 404: Asset not found." message.

[kglad]

@roy.31452627 

have the link creator test their link

if they can connect, try a different browser.

[timz67519437]

It's not the browser that's the issue. This happens directly within the apps, as well. That is the most frustrating part. People are paying $60 per month for software that has major features that aren't sufficiently tested by Adobe's QC department.

[kglad]

did the link creator test their link?

[Roy_Rezentes_II · Accepted solution]

Although the link takes you to a dead-end, apparently the Library is still shared. The solution we found was this:

The person I shared the Library with goes to their notifications inside of their Adobe account and accepts the shared Library. In this case I was sharing with someone that uses Adobe Express.

[kglad]

@Roy_Rezentes_II 

thanks for your solution.

[Anicca2321]

THANK YOU @Roy_Rezentes_II! This was the answer. I clicked the notification bell in the CC Desktop app and there as an option to accept the invite.

[jakub_2162]

Same issue
I didn't know this issue had been going on for three years

[kglad]

@jakub_2162 

was your library still shared?