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External link on Adobe portfolio is not working

New Here ,
Aug 01, 2021 Aug 01, 2021

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Dear Adobe Support, 

 

I am very pleased with Adobe Portfolio. However, I encounter a problem. I add an external link on a word in a page as below. But it turns out error.

For example:

Screen Shot 2021-08-01 at 7.58.34 PM.png

 The error

Screen Shot 2021-08-01 at 8.02.12 PM.png

It appeared to include the original website address in the external link. How can I solve this problem?

The error link is on this page: https://rongpham.com/update-on-alice-in-wonderland 

 

Thank you!

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Cloud storage web assets

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correct answers 1 Correct answer

New Here , Aug 01, 2021 Aug 01, 2021
Thank you @John T Smith I have figured out the problem. The external that starts with www. doesn't work. Starts with https:// instead and it would work!

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Adobe Community Professional ,
Aug 01, 2021 Aug 01, 2021

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Sorry, no forum here... unless some other Portfolio user see this and has an answer
See Employee Dave's reply in this link of information "Portfolio team asked us to close up shop here"
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?page=1

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New Here ,
Aug 01, 2021 Aug 01, 2021

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Thank you @John T Smith 

I have figured out the problem. 

The external that starts with www. doesn't work. Starts with https:// instead and it would work!

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Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

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Glad you were able to sort it out on your own.

 

========
While Adobe Portfolio does not have its own community forum, most PF users find help in LR, LR Classic or Creative Cloud Services. And there is a rather extensive FAQ & Knowledgebase as well as a dedicated Portfolio Support team to assist users with technical matters. Portfolio on Adobe UserVoice is for posting feedback and feature requests. See links below.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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