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nealbridgens
Inspiring
March 9, 2024
Question

Feature Request: Stop asking me to change countries

  • March 9, 2024
  • 2 replies
  • 1110 views

Every time I open any link that leads to any Adobe help space, the first thing I get is the "This Adobe site doesn't match your location" pop-up.

Please add a cookie somewhere and save me the step. I shouldn't have to select "Canada/English" every single time. Just work it out Adobe, I want Canada/English, I'm always going to want Canada/English. Stop asking.

 

2 replies

Inspiring
May 13, 2025

Yeah, very annoying. I just want to read the manual in English, while in the Netherlands. And eacht time I have to answer the annoying pop-up. Why doesn't the cookie remember my choice?

kglad
Community Expert
Community Expert
March 9, 2024

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

change your country on adobe.com, https://www.adobe.com/international/selector/

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

change currency - https://forums.adobe.com/thread/1999694

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

change adobe.com website language - https://forums.adobe.com/thread/1999693 

 

change age - https://helpx.adobe.com/nz/creative-cloud/kb/you-eligible-cc.html

Inspiring
May 13, 2025

I don't wanna buy anything. I am using an enterprise license. 

kglad
Community Expert
Community Expert
May 13, 2025

@Jaydude-wb 

 

contact your admin