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S
skrocki
Known Participant
July 28, 2014
Question

File Sharing with Creative Cloud

  • July 28, 2014
  • 1 reply
  • 440 views

I recently uploaded three folders each containing multiple jpeg images. I sent the link to a friend and checked the box to allow file download. My friend stated he was only able to download one jpeg at a time. Is there a way to configure Creative Cloud to enable the download of an entire folder of jpegs at once?

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1 reply

D
Adobe Employee
derekajack
Adobe Employee
July 29, 2014

Hi,

you may want to try the Collaborate option instead.  This would allow the other person to download the folders and their contents.  See the link below for more detail.

Creative Cloud Help | Collaborate by sharing folders

S
skrockiAuthor
Known Participant
July 29, 2014

Collaborate requires the recipient register for an Adobe ID. There has to be s less intrusive way for me to deliver images to a client using Creative Cloud without the reipient having to disclose personal information to Adobe. Individual images have to be dowloaded one at a time, this can be very time consuming for the recipient as the folders may contain 50-100 images. I can upload folders full of files with one click. It seems a fix is in order to allow simple folder downloads using a link I send with permission to download.

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