Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


File Sync

New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Hi All

 

i have creative cloud files on 2 laptops (1 pc 1 mac). i deleted lots of files on my pc laptop but when i turned on my mac laptop after a couple months the deleted files were still there along with the new files created.

How do i make both laptops have the same content? File sync is not paused on either machine. any help is appreciated, thank you.

TOPICS
How to, Troubleshooting

Views

61

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

quote

i deleted lots of files on my pc laptop but when i turned on my mac laptop after a couple months the deleted files were still there along with the new files created.


By @Ketan_TR

Check if synchronization is working. Normally, files deleted on one side should also get deleted on the other side. But it may take some time for synchronization to complete.

 

Moving this thread to Creative Cloud Services.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Thank you Abambo! i'll keep monitoring it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

You're welcome. My Laptop starts synchronizing as soon as I boot it, even if it has not been used for a while. But as the laptop is quite slow (network access via Wi-Fi and processor) it takes a while to synchronize all my data.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2021 Oct 21, 2021

Copy link to clipboard

Copied

LATEST

You're right, this morning all files were the same on both machine. Thanks again for your help.

Got another question for, if you unauthorise a machine from creative cloud do you have to delete the sync folder manually?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines