Files/fonts not loading in CC - I do not have com.adobe.accmac.plist file.....

[s_bartron]

SO, I have searched high and low as to what's going on, but I cannot get my files and fonts to load.

I have tried to locate this file: library/preferences/com.adobe.accmac.plist

but I do not have that file on my mac..

Someone, please help.

[MaryEchols · Accepted solution]

I also did not have this file. This is what worked for me - see #21

https://forums.adobe.com/message/8142489?et=watches.email.outcome#8142489

Good luck!

[s_bartron]

THANK YOU! This did the trick.

[Lin He]

Hi :

Do you still meet issue ?If you were still facing issue, we would like to understand your issue and provide a solution ASAP. Could you please use the log collector tool which could be downloaded from here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.?

Thanks

Lin