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Font sync isn't working.

Explorer ,
Aug 13, 2013 Aug 13, 2013

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Hello,

While my files are syncing up just fine, the Typekit fonts don't appear to be working at all.  I can select a font from Typekit, and it will appear in the "synced fonts" list on theTypekit website, but the fonts never appear on the creative cloud app nor are they available in any of my applications.  Anyone else experiencing this?

-Jon

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File sync

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New Here ,
Aug 13, 2013 Aug 13, 2013

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I have the same problem

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Adobe Employee ,
Aug 13, 2013 Aug 13, 2013

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Hi Jon + Saray,

Sorry you are experiencing difficulties. Could you send the e-mail address you use as your Creative Cloud log-in to support@typekit.com?

Thanks,

Jani

Message was edited by: David Kastendick; Email address was changed to a more appropriate destination.

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Explorer ,
Aug 14, 2013 Aug 14, 2013

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Done.  Please let us know what you find!

-Jon

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Adobe Employee ,
Aug 14, 2013 Aug 14, 2013

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Jon, I didn't receive your e-mail. Can you try sending it again?

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Adobe Employee ,
Aug 14, 2013 Aug 14, 2013

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Jon, I found your e-mail.

Looks like you are one of an unlucky few suffering from a problem that we're already working on. We will let you know once we've deployed a fix.

Thanks for reporting this!

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New Here ,
Aug 15, 2013 Aug 15, 2013

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Hi

I have the same problem. I tryed to quit the Creative Cloud and restart it, after everything else was finished starting, and this made the connection work normal.

– I hope this problem will be solved soon

J

((( been told that this might be a different problem, so I will treat this in another thread )))

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New Here ,
Aug 23, 2013 Aug 23, 2013

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problem solved - thanks!

Unfortunately, the problem is not solved yet for me - both problem with the sync of files and fonts, on two different mac os computers

This is also in an other triet:
http://forums.adobe.com/message/5619699#5619699

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Adobe Employee ,
Aug 20, 2013 Aug 20, 2013

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Jon, we've fixed the problem that was affecting your specific account. Let us know how it's working.

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Explorer ,
Aug 22, 2013 Aug 22, 2013

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Jani,

Everything seems to be working great now.  Thanks!

-Jon

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New Here ,
Aug 27, 2013 Aug 27, 2013

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I am having the same problem.  I don't ever see any errors, but the fonts are nowhere to be found. 

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Contributor ,
Sep 15, 2013 Sep 15, 2013

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LATEST

My fonts appear in InDesign but they disappear every time I restart my mac. So everyday!

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