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Hello,
While my files are syncing up just fine, the Typekit fonts don't appear to be working at all. I can select a font from Typekit, and it will appear in the "synced fonts" list on theTypekit website, but the fonts never appear on the creative cloud app nor are they available in any of my applications. Anyone else experiencing this?
-Jon
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I have the same problem
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Hi Jon + Saray,
Sorry you are experiencing difficulties. Could you send the e-mail address you use as your Creative Cloud log-in to support@typekit.com?
Thanks,
Jani
Message was edited by: David Kastendick; Email address was changed to a more appropriate destination.
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Done. Please let us know what you find!
-Jon
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Jon, I didn't receive your e-mail. Can you try sending it again?
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Jon, I found your e-mail.
Looks like you are one of an unlucky few suffering from a problem that we're already working on. We will let you know once we've deployed a fix.
Thanks for reporting this!
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Hi
I have the same problem. I tryed to quit the Creative Cloud and restart it, after everything else was finished starting, and this made the connection work normal.
– I hope this problem will be solved soon
J
((( been told that this might be a different problem, so I will treat this in another thread )))
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problem solved - thanks!
Unfortunately, the problem is not solved yet for me - both problem with the sync of files and fonts, on two different mac os computers
This is also in an other triet:
http://forums.adobe.com/message/5619699#5619699
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Jon, we've fixed the problem that was affecting your specific account. Let us know how it's working.
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Jani,
Everything seems to be working great now. Thanks!
-Jon
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I am having the same problem. I don't ever see any errors, but the fonts are nowhere to be found.
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My fonts appear in InDesign but they disappear every time I restart my mac. So everyday!