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Hi, everyone!
On my work I upload files to client download, to this I use the Creative Cloud. But, after yesterday, some clients are getting the following error when they click on download button:
{"error_code":"401013","message":"Oauth token is not valid"}
I see this error too if try download and I'd like know how I may solve this. Thanks in advance!
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It looks like I can download a file when I`m in the main asset folder and use the download button (although it takes rather long until the window opens where you can choose a download folder). If I click on an asset to see its preview (MP4 file) and try to download it from there it still doesn`t work for me. However, instead of the mentioned error message I will get a simple "page is not responding" browser message.
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2021 and I receive exact same error code.... except this is with document generation API $&@!