HELP ADOBE CLOUD FROZEN

[joshua_3726]

adobe cloud keep getting stuck on this loading screen and other things like photoshop have just stopped opening because of the cloud and i have tryed uninstalling and reinstalling but nothing changes

[kglad]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

[Peru Bob]

Did you use the Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html