Hi, I was getting error code 192 when I tried to update Creative Cloud, so I finally uninstalled it.

Forum|Forum|7 months ago
October 16, 2025
1 reply
786 views

Now, every time I try to install it, it crashes. No error codes. Nothing. It just closes after like two seconds. Meanwhile, I'm having even less success with Photoshop, where the installer won't even load. Same with Audition (which I need at the moment). Any help would be appreciated!

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Correct answer David__B

Sorry to hear you're still struggling with this. I'd recommend reaching out and working with our support directly next. They can be reached here: https://adobe.ly/48vnFlU

kglad

Community Expert

https://helpx.adobe.com/download-install/apps/troubleshoot/error-codes-150-199/error192.html

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Apostle92627Author

Known Participant

I know all that. It's why I uninstalled it in the first place. The problem is that the installer crashes in the middle of installing, and it never gets reinstalled. Furthermore, the .exe file disappears on me when the installer crashes. Yes, I tried installing it without my antivirus, but only as a last resort. I even tried installing it on the Windows Store (Windows 11 laptop).

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Apostle92627Author

Known Participant

Sorry to hear you're still struggling with this. I'd recommend reaching out and working with our support directly next. They can be reached here: https://adobe.ly/48vnFlU

I was on the phone with a call service guy for an hour and a half. We were unable to fix the issue, including using the cleaner tool, which finished with errors, whatever that means. I also tried creating a new account, but not even that solved the issue, so my account isn't corrupted. We reached the end of his shift, so he said he'd call me back on Monday and that he'd talk to his supervisor to try to find an answer.

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