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Participant
April 12, 2024
Question

How can I download my files from the cloud?

  • April 12, 2024
  • 2 replies
  • 8804 views

Hello

Can someone explain to me how to download all my files that I have in the creative cloud? The creative cloud application only allows me to download one at a time.

I have more than 25GB in the cloud and it is impossible to download them one by one. Downloading manually would be a job of weeks.

Can somebody help me? Is there a function to download everything at once?

2 replies

visualJAH
Participating Frequently
May 7, 2026

They keep making it harder… my professional clients are so frustrated they can’t download or backup files! the worst cloud system anywhere!

kglad
Community Expert
Community Expert
May 8, 2026

@visualJAH 

 

please don’t post duplicate messages.  (and see your other post to fix your sync issue.)

kglad
Community Expert
Community Expert
April 12, 2024

use a web browser to navigate to the following locations. at each location there are several folders/link to check. in some, you can shift-click to select multiple files. in others, you can dl only one-at-a-time.

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

Participating Frequently
February 1, 2025

Convoluted, labyrinthine nightmare.

kglad
Community Expert
Community Expert
February 1, 2025

it's not terrible once you realize the four locations have next to nothing in common.  if you try to think of these as one adobe cc file "feature" yes, it's a nightmare.