Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

How do I get rid of Cloud Storage?

Community Beginner ,
Feb 11, 2024 Feb 11, 2024

Hi all —

 

Does anyone know how to completely get rid of Cloud Storage in the Creative Cloud app? Occasionally I get a red exclamation mark in my desktop toolbar which means it's not syncing properly. I've never used Cloud Storage and never will and so just want to completely disable it for all my CC apps. Not within the apps but the storage itself so I don't have any error messages again?

 

Thanks

TOPICS
File sync
4.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 11, 2024 Feb 11, 2024

cc desktop syncing is being discontinued by adobe so you don't really need to do anything, but if you want, pause syncing in the cc desktop app.

 

or reset the cc desktop app to fix the sync error.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 11, 2024 Feb 11, 2024

Thanks, I've paused it but it still comes up with the exclamation mark. Can anyone tell me how to reset the CC app please?

 

Thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 11, 2024 Feb 11, 2024
LATEST

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines