How do I reapply student discount?

New Here ,
Sep 26, 2021 Sep 26, 2021

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I lost my student discount because I took a year off school, but now I have been re-verified. The problem is that the discount has yet to be applied to my subscription. According to Adobe I have to "contact support" to get it reinstated, but they haven't given me any additional information, and the support chat is closed.

This is really annoying.  

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Community Expert ,
Sep 26, 2021 Sep 26, 2021

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Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

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