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praesentire
Participant
November 14, 2014
Answered

How do I synchronize files between PC and MAC?

  • November 14, 2014
  • 1 reply
  • 1139 views

I have Adobe Illustrator installed at work (PC) and at home (MAC). I would like to be able to work on the same AI file from work and home.

I created a file at work and saved it to the Creative Cloud folder.

At home, I was able to synchronize the file folder content and work on the file.

The next day at work, I created another file. This time, this file did not synchronize to the CC folder at home. The CC dashboard in Assets/Files section says all files are up to date.

I disabled the CC synch on the MAC, then re-enabled it. This seems to have recreated a couple of files on the PC side. The CC folder on the MAC still does not show the new files.

What am I missing here?

This topic has been closed for replies.
Correct answer praesentire

I found the solution here ->Re: Creative cloud doesnt create a cloud folder on my Users Folder?

The following solution worked for me. I guess the MAC side didn't have proper permissions

derekajack     Jul 28, 2014 5:48 AM  (in response to StilesAjax)      

  

Hi,

Please try the following workaround:

MAC

1. Quit the Creative Cloud desktop application.

2. In Terminal, copy and paste this command:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

3. Launch the Creative Cloud desktop application and start syncing.

WINDOWS

1. Quit the Creative Cloud desktop application.

2. Open the Start menu, and type 'cmd' in the search box, then enter to start a command prompt.

3. Copy and paste this command at the command prompt:

del %APPDATA%\Adobe\CoreSync\options.tix

4. Launch the Creative Cloud desktop application and start syncing.

1 reply

P
praesentireAuthorCorrect answer
Participant
November 14, 2014

I found the solution here ->Re: Creative cloud doesnt create a cloud folder on my Users Folder?

The following solution worked for me. I guess the MAC side didn't have proper permissions

derekajack     Jul 28, 2014 5:48 AM  (in response to StilesAjax)      

  

Hi,

Please try the following workaround:

MAC

1. Quit the Creative Cloud desktop application.

2. In Terminal, copy and paste this command:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

3. Launch the Creative Cloud desktop application and start syncing.

WINDOWS

1. Quit the Creative Cloud desktop application.

2. Open the Start menu, and type 'cmd' in the search box, then enter to start a command prompt.

3. Copy and paste this command at the command prompt:

del %APPDATA%\Adobe\CoreSync\options.tix

4. Launch the Creative Cloud desktop application and start syncing.

    N
    nyambe
    Participant
    November 22, 2014

    How come? is this a know issue?  I use both often and in the same wifi network.  Do I have to do this everytime?

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