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swagboy2213
Participant
August 26, 2014
Question

how do i turn on files sync

  • August 26, 2014
  • 1 reply
  • 400 views

hi, im trying to download brushes off creative cloud and it keeps on coming up and saying turn file sync on? i keep on going back to the "files" tab and click sync but nothing happens?
someone help me!

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
August 26, 2014

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

E
Adobe Employee
Elba Sobrino
Adobe Employee
August 26, 2014

Have you tried the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync?

Can you double-check that File Sync is turned on: in the CC desktop app, select the gear icon in upper right, choose Preferences..., choose Files tab, and Sync on/off should be set to On.

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