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Participant
August 26, 2014
Question

how do i turn on files sync

  • August 26, 2014
  • 1 reply
  • 400 views

hi, im trying to download brushes off creative cloud and it keeps on coming up and saying turn file sync on? i keep on going back to the "files" tab and click sync but nothing happens?
someone help me!

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
August 26, 2014

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

Adobe Employee
August 26, 2014

Have you tried the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync?

Can you double-check that File Sync is turned on: in the CC desktop app, select the gear icon in upper right, choose Preferences..., choose Files tab, and Sync on/off should be set to On.