How do we remove this malware/virus called "creative cloud"?

Forum|Forum|4 years ago
August 5, 2021
12 replies
40817 views

We are running Photoshop and Illustrator in an enterprise environment and we don't want creative cloud on this environment. Unfortunately, every time you deploy Photoshop or Illustrator on a server, this "creative cloud" malware/virus auto-installs itself (this is what makes it a malware/virus).

I have blocked creative cloud in the firewall, and have become pretty adept at finding all the pieces of this malware/virus and removing it, but is there a way to ensure it never installs in the first place?

Thanks. I'm getting absolutely sick and tired of this, I'm looking to a way to have it reported as a virus and added to my anti-virus malware/virus definitions.

Windows

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L

Lumigraphics

Legend

Oh and I would check your licensing to make sure it can be installed and run the way you are doing. Adobe generally intends its programs to be run on a workstation and licensing is per-seat.

E

escapetosaturnAuthor

Participating Frequently

It can. We have a license for every seat. We just want to remove the "creative cloud" malware/virus.

I even talked to support to get a version of the installers that don't include the malware/virus, which they provided, but the installers still secretly installed creative cloud, the difference is they simply don't tell you it's being installed but it shows up on the machine after the install process anyways. This is how viruses and other malicious malware operate. Adobe needs to be punished for this, and users need a way to eliminate this malware/virus from their machines and prevent it from installing.

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escapetosaturnAuthor

Participating Frequently

You don't understand how software works. Creative Cloud and Photoshop/Illustrator ARE THE SAME THING.

I'm a sysdmin, I do this for a living, I probably know a lot more about software than you.

It's very simple, if it's the same program, how come I can remove it and Photoshop and Illustrator still run?

It's not the "same program" is a malware/virus that Adobe bundled with their software because they don't respect their customers and think it's OK to push malware/viruses on their customer's computers.

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Lumigraphics

Legend

Well, its not a virus. If you are in the enterprise you know that software often has complex frameworks and multiple pieces. Leave the installation alone. Photoshop and Illustrator are PARTS of Creative Cloud and if you start deleting things you will be back here complaining about your software not working.