How to claim Seagate hard drive purchase 'Creative Cloud' special offer?

Community Beginner ,
Oct 05, 2021 Oct 05, 2021

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I registered my Seagate 8TB Backup Plus USB hard drive on 13 March 2021 but did not register for the Adobe Creative Cloud offer at that time. I'd like to do that now. How can I do it?

Thanks! Roy.

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Community Beginner , Oct 13, 2021 Oct 13, 2021

Thanks to Seagate who actually provide a local contact phone number and a helpful human being at the other end I was able to resolve this issue.  With their help I optained a redemption code which worked for the Creative Cloud offer.

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Adobe Employee ,
Oct 05, 2021 Oct 05, 2021

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Default, please see https://helpx.adobe.com/download-install/kb/redemption-code-help.html for information on how to redeem any offers for Adobe software or services.

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Community Beginner ,
Oct 05, 2021 Oct 05, 2021

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Thanks very much, Jeff.

However I think the page that link brings me to deals with Adobe purchases
and not with special offers that come from third parties like Seagate. But
it's useful, and suggests I'll need to contact Seagate to obtain the
necessary code to activate my 'Creative Cloud' subscription.

Best wishes,

Roy

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Adobe Employee ,
Oct 05, 2021 Oct 05, 2021

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Thanks, Roy.  Yes, most third-party offerings of Adobe products are either via redemption code or through a process provided by the packager.  Please bookmark the page in case you need it to complete the offer from Seagate.

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Community Beginner ,
Oct 13, 2021 Oct 13, 2021

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Thanks to Seagate who actually provide a local contact phone number and a helpful human being at the other end I was able to resolve this issue.  With their help I optained a redemption code which worked for the Creative Cloud offer.

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Adobe Employee ,
Oct 13, 2021 Oct 13, 2021

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Excellent, thanks for the update, Roy!

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