how to put an audio file on creative cloud

Explorer ,
Feb 20, 2022 Feb 20, 2022

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Hello,

I have made a M4A file with Audition, but if I try to put it on creative cloud, I am not able to play it inside creative cloud. Why ?

 

[Mod note: Moved to a more appropriate forum]

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LEGEND ,
Feb 20, 2022 Feb 20, 2022

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Did you try MP3 instead?

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Explorer ,
Feb 20, 2022 Feb 20, 2022

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I have just put a MP3 file on creative cloud : same problem : I can see the file icon, but creative cloud does not play the file. 

 

That is strange is creative cloud recognise the M4A file (I can see "M4A" under the icon), but not for MP3 file (under the icon I can see "MP2" instead of "MP3").

 

I know MP3 and M4A audio files are accepted by creative cloud, so why it cannot play them ?

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Adobe Community Professional ,
Feb 20, 2022 Feb 20, 2022

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Which browser are you using?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Feb 20, 2022 Feb 20, 2022

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I am using Chrome.

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Explorer ,
Feb 21, 2022 Feb 21, 2022

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I have tried two things :

1) Put a WAV audio file on creative cloud : same problem (unable to play it on creative cloud).

 

2) As I know creative cloud can play video files, I have put the M4A audio file inside Premiere Pro and select a video export like H264 (Match source adaptative low bitrate), but the result is a file of 1 Go (for one hour of music) : too big file for me.

 

Have you a solution in order to be able to play an audio file inside Creative cloud ?

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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I don't, sorry.  It's not something I use or need.  When I put files on CC storage it's for sharing with other devices or colleagues to download. I don't put media files there for people to click & play.

 

If you can make a good case for why you need this, please submit a feature request to Adobe User Voice where other users can vote on it. Maybe it will be added in the future.

https://creativecloudassets.uservoice.com/

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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