How to remove NEW creative cloud folder from file explorer?

[whaletail]

I'm not referring to the Quick Access folder, but to a folder that's recently appeared in the DRIVE section of my file explorer navigation pane.  I'm not sure why it's listed with my drives, but it is.

It has a crazy long name, (Creative Cloud Files Personal Account {my email} XXXXXXXXXXXXXXXX@AdobeID), and the unpin registry hack doesn't remove it.

I don't use Creative Cloud for file storage, and want this eyesore of a folder gone.

Please help.

[kglad]

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

failed for you?

[whaletail]

Unfortunately, yes, that reg edit file didn't work.

But again, the folder at issue is not simply named Creative Cloud Files, and is in the Drive section of the Navigation pane, not the Quick Access.

I've attached a screenshot for clarity.

[kglad · Accepted solution]

manually delete the entry:

\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\

and see if that works.

[whaletail]

WOW! That did it!

Thank you so much!

[kglad]

@whaletail 

you're welcome!

[remco35971643gd7h]

Many many thanks!!! It was driving me crazy and this this the trick so God bless you!

[kglad]

you're welcome.

[jenniferh13786637]

I used this advice. It worked, thank you!  BUT. . . I think maybe I deleted too much?  Because now something else isn't working.  I'm hoping you have a fix for that also:
Normally, when I hit the "Move to" or "Copy to" commands on the menu in File Explore, a dropdown menu opens with a list of the files that I have pinned in Quick Access.  Now I only get the "choose location" option.

Is there a way to restore this?

[kglad]

@jenniferh13786637 

restart your computer and retest.

[afireinsideus]

It works only temporarily as it comes back right away while checking for updates.

[kglad]

it returns when checking for updates, or after an update?

[widef90158749]

great, thanks

[kglad]

@widef90158749 

you're welcome.

[Brig_L]

I'm dumb....where do you enter that at?

[kglad]

where do you enter what?

[jovial_hopeful2263]

you're the best, thank you

[kglad]

you're welcome 

[adamd6189268]

Thank you .. I had this abandoned folder showing up for so long. Many many thanks. 

[kglad]

you're welcome.

[mike15A9]

For me nothing works.

• Not deleting \HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\ in regedit

• Not importing unPinCCF.reg in regedit

--> The devilish "Creative Cloud Files Personal Account ... " folder still appears. 😞

Any other idea?

[kglad]

@mike15A9 

has adobe stopped your cc folder syncing?

[mike15A9]

I don't know. Where can i check this?

[nick1690971]

There is Windows advice for this, and I was working with Adobe Support for macOS.

https://helpx.adobe.com/sg/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

They shared a modified [com.apple.LSSharedFileList.FavoriteItems.sfl3] file. The modified file did not work for me. Not only was the "Creative Cloud Files Personal Account…" folder still visible on the Finder sidebar, but all my personal folders on the Finder sidebar were removed. I replaced the modified file with the backup made, rebooted, and all was back to normal. The "Creative Cloud Files Personal Account…" folder is still visible.

[shakashaka]

I have tried everything below - even downloaded ADOBE's PinCCF registry editor - no luck. The nasty file in explorer insits on staying.........

Any thoughts?