Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How to remove old creative cloud folder from explorer quick access

Community Beginner ,
Feb 17, 2022 Feb 17, 2022

Hi, can anybody help on how to remove old creative cloud folder from quick access? already tried Remove Creative Cloud Files folder shortcut from the Navigation panel | Windows (adobe.com) but not working. Now i have two creative cloud

 

FaizYusoff_0-1645097717191.png

 

1.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Feb 17, 2022 Feb 17, 2022

i dont think so. i have find the problem and it is related to registry editor. Apparently even after uninstall, adobe should delete the registry editor for explorer and it didnt do it. It solved by following this youtube :open_file_folder:How to Remove Creative Cloud Files from the File Explorer Sidebar in Windows 10 - YouTube

Translate
Community Beginner ,
Feb 17, 2022 Feb 17, 2022

Update: i try to edit reg key put zero for name space and manage to unpin current creative cloud file, but old creative cloud still there

 

FaizYusoff_0-1645098934766.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2022 Feb 17, 2022

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find information on file explorer

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 17, 2022 Feb 17, 2022

i dont think so. i have find the problem and it is related to registry editor. Apparently even after uninstall, adobe should delete the registry editor for explorer and it didnt do it. It solved by following this youtube :open_file_folder:How to Remove Creative Cloud Files from the File Explorer Sidebar in Windows 10 - ...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 13, 2024 Feb 13, 2024

Thank you - i had the same problem - with this advice i could remove the file finally
The adobe Advice doesn't work

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2024 Feb 13, 2024
LATEST

for others 

 

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines