Impossible to charge the synchronisation location

[eloïses0310]

Hi!

I'm trying to see my files by the app Creative Cloud, but it says: ''Impossible de charger l'emplacement de synchronisation" (Impossible to charge the synchronisation location)

[Sheena Kaul]

Moving to File Hosting, Syncing, and Collaboration‌

[eloïses0310]

I have a PC, can you tell me where to go?

[wharress]

Hi,

It looks like Creative Cloud didn't create the folder your looking for. Can you verify its actually on disk?. It'll be at the location /Users/yourusername. If it is not there Creative Cloud had a issues creating this folder when you installed. Please check folder permissions on /Users/yourusername and reinstall Creative Cloud. If this doesn't help please contact customer care Contact Customer Care

[eloïses0310]

After looking, the folder is there.

But strangely, it's seem to be working this morning... I can see all my files again...

The only thing is that in the ''apps'', I have to reinstall all the ones that I had, but I still have it already...