Inspiring

Answered

Is Portfolio still being developed?

Forum|Forum|5 years ago
November 10, 2020
6 replies
25295 views

As far as I can tell, Adobe Portfolio had not been updated or improved in a long time. It works well, but there's plenty of room for improvement. I get the feeling that Adobe is about to abandon Portfolio.

A few questions:

Is Portfolio still being develope by Adobe?
When can we expect more upgrades to Portfolio?
Why is there no Adobe Portfolio forum here on Adobe Community Support?

Feature request

Correct answer dave_m_k

Hi PhotoCitizen,

The links John has provided are the best path toward getting help with Adobe Portfolio. It's been in this state, so to speak, for a few years now. So to your questions:

Looks like there were several feature releases during 2020.
We do not comment on future releases.
Because the Portfolio team asked us to close up shop here. The first link from @John T Smith contains the best way to get a hold of the Portfolio team for support-related issues and to submit feature/enhancement requests.

Thanks,

David

marconoris

Participating Frequently

Good question, @PhotoCitizen... Two years later I'm still wondering the same thing... do you have any news?

kglad

Community Expert

@marconoris

only public information can be revealed here. (but two years after an expected imminent event should convey something.)

M

MBK Photography LLC

Participant

It's ridiculous! No, help it's always spam posts from adobe. They have no problem taking hundreds if not thousands from me yearly but now no help when you need it. Pathetic really.

Nancy OShea

Community Expert

@MBK Photography LLC,

Do you have an actual question we can answer? Or is this just a random outburst?

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

>Why is there no Adobe Portfolio forum here (or anywhere)?

You need to scroll up and re-read employee Dave's Nov 10 2020 message

Quote - "Because the Portfolio team asked us to close up shop here."

Germán Herrera

Inspiring

Thanks that is very helpful, maybe you can also answer my other question: why did the Adobe Portfolio team closed up shop here and not opened it anywhere else?

MacOS 15.1.1 Sequoia>System: Macbook M2 Pro 16Gb

Germán Herrera

Inspiring

"why did the Adobe Portfolio team closed up shop here and not open it anywhere else?"

That's an excellent question. In the past, Portfolio had a dedicated user forum that closed a couple of years ago. At the time, I was told Portfolio team consolidated everything over to Zendesk because that's the support platform used by Behance.

I have nothing against the help desk or the people staffing it. It works but it's not convenient for simple user-to-user questions. Although pretty good, the Knowledgebase and FAQ tend to gloss over some of the finer points. And the search isn't all that great even for things I know exist. Google search is usually better.

I think some people around here forget that Portfolio isn't a little, red-headed step-child. It comes with a Creative Cloud Plan. It's designed to integrate with other Adobe Creative Cloud products (Photoshop/Lightroom, Stock, XD, InDesign, etc...). So it should be no surprise when Portfolio questions land in Creative Cloud forums like this one. Telling people to go away and submit a support ticket may be the answer that Adobe wants us to give but it's disingenuous and impolite. I think a better approach is:

1. Read & understand the question.

2. Reply when we can.

3. Defer the ones we can't.

Just my 2 cents.

Thank you for your elaborate answer.

I am not sure what Adobe Community Professional means, as far as I can see you are someone that pays attention to what is asked and offers a lot of information that has helped me several times.

May I ask if you work for Adobe?

Also "Telling people to go away and submit a support ticket may be the answer that Adobe wants us to give but it's disingenuous and impolite." I could not agree more with you.

MacOS 15.1.1 Sequoia>System: Macbook M2 Pro 16Gb

Germán Herrera

Inspiring

PhotoCitizen is right:

Why is there no Adobe Portfolio forum here (or anywhere)? Sharing information amongst users would be very useful.

MacOS 15.1.1 Sequoia>System: Macbook M2 Pro 16Gb

dave_m_kCorrect answer

Legend

Hi PhotoCitizen,

The links John has provided are the best path toward getting help with Adobe Portfolio. It's been in this state, so to speak, for a few years now. So to your questions:

Looks like there were several feature releases during 2020.
We do not comment on future releases.
Because the Portfolio team asked us to close up shop here. The first link from @John T Smith contains the best way to get a hold of the Portfolio team for support-related issues and to submit feature/enhancement requests.

Thanks,

David