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Is there any way to fix the Creative Cloud random update & lag?

New Here ,
Oct 02, 2021 Oct 02, 2021

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Right before Adobe Creative Cloud decides there's an update, my computer pretty much freezes, on ANY computer, including very powerful ones.

 

It's super annoying. I kind of regret paying for this software,[edited by moderator] I'm just trying to run Photoshop, I don't care about updates and I don't want Creative Cloud but it's forced on me. The auto update isn't even on... it's clearly doing some kind of forced check that causes that right before it says there's an update available (or whatever else.)

 

Once again, this is pretty much confirmed on all my computers ever, and my friend who does pay for Photoshop/CC as well reports the same annoying issue.

 

I've deleted it and cancelled my subscription several times as a result but that's not a permanent solution.

TOPICS
Cloud storage web assets , File sync

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Adobe Employee ,
Mar 18, 2022 Mar 18, 2022

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Dear User,

 

We are immensely sorry this reply comes so late. Your question seems to have fallen into the cracks. We sincerely hope you got sorted with your query in the meantime. Here is a list of support articles related to your product and issue: https://helpx.adobe.com/manage-account/using/cancel-subscription.html, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html,https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html.At any time, customers can always reach an Adobe support agent through this link: https://helpx.adobe.com/contact.html?rghtup=autoOpen. As this thread is so old, we will lock it, but we encourage you to start an afresh discussion, should you wish to re-engage in conversation with the Adobe community.

 

 

With our best regards,

The CCS team

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