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Participant
February 15, 2015
Question

Issues seeing files on-line

  • February 15, 2015
  • 2 replies
  • 278 views

Can anyone tell me why I can see my CC files online on my desktop but when I look via my laptop it says the folders are empty?

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2 replies

wharress
Participating Frequently
February 16, 2015

Hi,

Are you positive that you are signed in as the same user on both machines? I would suggest signing out of Creative Cloud on both laptop and desktop, then re sign in using the same Adobe ID.

Thanks

Warner

John T Smith
Community Expert
Community Expert
February 16, 2015