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9

It's 2021 and still no way to download multiple files from Cloud Libraries??

Explorer ,
May 28, 2021 May 28, 2021

How is it 2021 and we STILL can't download more than one file at a time from our Cloud Libraries? I got really excited at the idea of grabbing assets and dragging them right in to whatever app I'm working in. What a handy idea I thought. So I spent a good part of a day downloading over 200 shutterstock files (we have a monthly download subscription) and then reuploading them to my Creative Cloud Library. Great! Except that the library windows are so small in the apps that you can't make out any detail so I realized this may be better as a backup and prodeeded to start downloading the files to a local folder (I had to delete all the local files I had initially downloaded from Shutterstock...long story) only to find out I could STILL only download one asset at a time. Seriously, Adobe has been aware of this issue/failure/request for almost 10 years and has done NOTHING about it. It's almost as though they want to make it as painful as possible to download all your assets so that you'll continue to use the cloud storage. I even tried synching to my Desktop but I can't seem to find any way to do that with Libraries so again, screwed. Adobe is capable of so much inovation when it comes to software development and yet fails so miserably with something that seems so simple. I even tried exporting the library from Bridge and then changing the file extention to .zip and while that kind of works in theory, it give you a folder for every single item so that's not an option either. 

It's unbelievable to me that Adobe has refused to do anything about this for so long.

TOPICS
Cloud storage web assets , File sync , Libraries
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New Here ,
Aug 12, 2021 Aug 12, 2021

I am having the same issue. I can't believe they still don't let you download multiple files at once.  Come on Adobe.

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Explorer ,
Aug 12, 2021 Aug 12, 2021
Honestly it's garbage. This completely turned me off of ever using the Cloud for anything.


Sean Cusson
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New Here ,
Sep 07, 2022 Sep 07, 2022

Agreed, this is straight up stupidity. I don't know why anyone bothers paying the ridiculous price when we can't do something as simple as download more than one file.

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New Here ,
Nov 18, 2022 Nov 18, 2022

Yeah, Adobe want this for the reason you wrote. 

I and some of my friends are migrating to other clouds
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Community Expert ,
Nov 21, 2022 Nov 21, 2022

Click on first file, scroll down & Shift + Click on last file.  All files are selected.

Ctrl + Click selects multiple files as desired.

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Explorer ,
Nov 21, 2022 Nov 21, 2022

Sorry but that's not the issue I, and other people are having trouble with. The problem isn't selecting multiple files, it's downloading them. You can't download multiple files at once. You can only download a single file at a time. 

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Community Expert ,
Nov 21, 2022 Nov 21, 2022
LATEST
quote You can only download a single file at a time. 

By @OneMarketing

 

============

That's all ANYBODY can download at a time.

 

Synced files should already be on your device(s) because that's what syncing does. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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