JavaScript is disable

Community Beginner ,
Aug 18, 2022 Aug 18, 2022

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I'm on Windows 11 Pro Version 21H2.

I bought the full package of Adobe Creative Cloud.

 

Issue:

 

I launched the Adobe Creative Cloud installer, after i pressed to continue on the ''Install creative cloud'' step, which opened a browser page and i signed in, after i received this page and i'm stuck on this page.

ja.pngjava.pngjav.png

I tried every solution on adobe forums,

- Update windows, Chrome, IE, Java app, and allow javascript on them.

- Tried install the installer from, Chrome, Firefox, IE

- tried to download the installer from the links suggested by Adobe employees community.

https://support.microsoft.com/en-us/help/3135465/how-to-enable-javascript-in-windows

https://helpx.adobe.com/x-productkb/multi/enable-javascript.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html.

https://helpx.adobe.com/contact.html

https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html

 

I checked if my software is the problem, but a lot of people on youtube had windows 11 and that's work.

 

I tried every thing, every solution but nothing worked.

 

what do I have to do?

 

 

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correct answers 1 Correct answer

Community Beginner , Aug 19, 2022 Aug 19, 2022

I have already done all that (everything java is enable last update Nvidia, Chrome, IE, Windows), and i tried again after your answer, but it doesn't work.

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Community Expert ,
Aug 19, 2022 Aug 19, 2022

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using your default browser, check its javascript status here, Is JavaScript enabled? - WhatIsMyBrowser.com

 

also, you can download the cc desktop app installer linked at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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Community Beginner ,
Aug 19, 2022 Aug 19, 2022

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I have already done all that (everything java is enable last update Nvidia, Chrome, IE, Windows), and i tried again after your answer, but it doesn't work.

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Community Beginner ,
Aug 19, 2022 Aug 19, 2022

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