Loading Creative Cloud longer And can't sign in on my phone

[Thiraphat5C54]

I tried to do follow solution. Learn what to do if the Creative Cloud desktop app won't open or shows a spinning progress wheel. (a... i do all steps but it cant open. My plans is Student plans. i just membership week ago, Program can log in All app can be used normally but today I cannot use Photoshop and other app. programs to do verifycation and i followed suddenly Programs Loading Creative Cloud loops . and I can sign in on Creative cloud app with My id but Other id can sign in on Creative cloud app on phone

Dont know what to do? TT

[Nancy OShea]

Check to ensure your subscription is active and payment details are current.

https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Click this link for more details:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[Thiraphat5C54]

it not work. I tried https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.htmlall step. But it same. i think this problem about my cc id. Other cc id can open cc apps . and i tried with other pc . my id can't open cc but other id can. My cc id have a problem?