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mac creative cloud dienste sind gesperrt überprüfen sie ihre firewall-einstellungen

New Here ,
May 08, 2024 May 08, 2024

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Auf meinem mac  bekomme ich die Meldung

"creative cloud dienste sind gesperrt überprüfen sie ihre firewall-einstellungen "

 

wie kann ich das ändern ?  Kann jemand helfen ? 

 

Danke schon mal 

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

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Community Expert ,
May 09, 2024 May 09, 2024

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if you have an old os, your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

 

otherwise try these steps, https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html

 

if those fail, make sure you also tried the steps at, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if that fails, try https://helpx.adobe.com/download-install/kb/cannot-verify-subscription-offline-mode.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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