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Magento wont upgrade without breaking our catalog..

New Here ,
Mar 21, 2023 Mar 21, 2023

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Magento wont upgrade without breaking our catalog.. I need an expert on Magento and cpanel

 

We cannot update our site because the version is too old, when we try to upgrade the site breaks...

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

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Hi @Rick29000444s3vo kindly create a web case from the admin console. Thanks!

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New Here ,
Mar 22, 2023 Mar 22, 2023

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I cannot login to the admin console

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@Rick29000444s3vo 

 

why not?  are you an admin?

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Adobe Employee ,
Mar 22, 2023 Mar 22, 2023

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Hi @Rick29000444s3vo as I can see you have individual licenses as this forum is only for Enterprise & Teams. Thanks!

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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New Here ,
Mar 21, 2023 Mar 21, 2023

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Magento wont upgrade without breaking our catalog.. I need an expert on Magento and cpanel

 

We cannot update our site because the version is too old, when we try to upgrade the site breaks...

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Not supported here, you need Magento, now Adobe Commerce | eCommerce Software

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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LATEST

Magento has a separate support community on another platform.  This one is for Creative Cloud products.

https://business.adobe.com/products/magento/magento-commerce.html

https://community.magento.com/

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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