Magento wont upgrade without breaking our catalog..

[Rick29000444s3vo]

Magento wont upgrade without breaking our catalog.. I need an expert on Magento and cpanel

We cannot update our site because the version is too old, when we try to upgrade the site breaks...

[Ashish_Harrison]

Hi @Rick29000444s3vo kindly create a web case from the admin console. Thanks!

[Rick29000444s3vo]

I cannot login to the admin console

[kglad]

@Rick29000444s3vo 

why not?  are you an admin?

[Ashish_Harrison]

Hi @Rick29000444s3vo as I can see you have individual licenses as this forum is only for Enterprise & Teams. Thanks!

[kglad]

@Rick29000444s3vo 

use https://experienceleague.adobe.com/docs/commerce-knowledge-base/kb/help-center-guide/magento-help-ce...

<moved from enterprise&teams>

[Rick29000444s3vo]

Magento wont upgrade without breaking our catalog.. I need an expert on Magento and cpanel

We cannot update our site because the version is too old, when we try to upgrade the site breaks...

[John T Smith]

Not supported here, you need Magento, now Adobe Commerce | eCommerce Software

[Nancy OShea]

Magento has a separate support community on another platform.  This one is for Creative Cloud products.

https://business.adobe.com/products/magento/magento-commerce.html

https://community.magento.com/