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Participant
May 14, 2024
Answered

Migrating work account assets to personal account

  • May 14, 2024
  • 1 reply
  • 978 views

Hello everyone, I have seperated from my employer recently and they very quickly disabled my work account, and my Adobe license was cancelled. I was prepared for this, for the most part, but I would still like access to ~50k photos I've taken in the last 2 years, most of which are backed up to Creative Cloud.

 

Should IT choose not to help me in this endevour, is it still possible to access my old photos, presets, albums, etc. and get them migrated to a personal account?

 

Lightroom does prompt me to pay for an account and sign in through that, but I'm worried my previous photos will be gone into the abyss. 

 

Thank you.

Max

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1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 14, 2024
Participant
May 14, 2024

When I signed up and paid for a new Adobe account, everything is missing

Participant
May 14, 2024

 correct, your account is not the same as your employer's account.


But what I'm asking is what needs to be done to migrate assets from one account to the other. Sorry if I was not clear.