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Migration Portfolio

New Here ,
Jan 28, 2024 Jan 28, 2024

Hey, I have a private account as well as an "Adobe for Business" account. Unfortunately, they are connected and when I want to log in to Behance or Adobe Portfolio I choose from the machine a private account on which I HAVE NOT purchased any Adobe option. I have the whole package in my business account where there is the full package "Adobe for business" and therefore I can not publish my Portfolio. How to change it?

TOPICS
Cloud storage web assets , File sync
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Community Expert ,
Jan 28, 2024 Jan 28, 2024

sign out of your cc desktop app and then sign back in using the desired account.

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New Here ,
Jan 28, 2024 Jan 28, 2024

I've migrated both to one account. After logging into Adobe I can choose which account I want, treats when it comes to Behance or Portfolio - there from the machine logs me into a regular account without purchased package.

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Community Expert ,
Jan 28, 2024 Jan 28, 2024

i don't understand that last message, but 

 

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

portfolio faq: https://help.myportfolio.com/hc/en-us

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New Here ,
Jan 28, 2024 Jan 28, 2024

Okay, look.
1 - On this account I have purchased the package "Adobe for Business" and there, I have all the programs etc. I always log in there and work on it.
2 - I have not purchased any package on this account. 
And when I want to log in to Adobe Portfolio or Behance Z AUTOMATU chooses me "main account" ie 2 where I have no package, and not a business account where I have the whole Adobe package purchased.
None of these links solved my problem, I checked several times and reported and still have no answer. I want to NOT LOG ME AUTOMATICALLY to account number 2 only to account number 1 and how to change it because they are both under one email.

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Community Expert ,
Jan 28, 2024 Jan 28, 2024
LATEST
quote

Okay, look.
1 - On this account I have purchased the package "Adobe for Business" and there, I have all the programs etc. I always log in there and work on it.
2 - I have not purchased any package on this account. 

 

By @Daria5D5B

 

 

those statements appear (to me) to be contradictory.  but rather than aggravate you by making you explain this so i can understand it, i think you should pose your issue using the portfolio questions link.

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