More Than 2 weeks Behance support won't fix my account issue

i've been contacting behance support team many times , but until now no soulution , it ssems to me they don't wants to slove my problem idk why ! i try to explain my case well but still ask me the same question every single email all prof still exist , My issue is i lost all my access to my old behance since 2016 , i've created account by my domain email , only ... domain now taken by someone else ,i have no idea who is this guy ! My dribbble account i got it back in 2 days  , behance team still sent me copy past emails 

Sorry for my english