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Moved to Teams Duplicated Libraries and I Can't Delete Them

New Here ,
Nov 03, 2021 Nov 03, 2021

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We're in the process of moving a ton of creative libraries from a Personal account to our new Business Teams account. To say we've been having issues with getting these Personal libraries over to Teams would be an understatement. I won't go into detail, but during the hours I spent on the phone with Adobe Support, at some point, two of our libraries were "duplicated" into our Teams Library (only accessed by clicking "Browse All" - which is a silly way to designte being able to view the "Teams Library", btw. None of the Help Desk people told me I had to click that button to see the libraries I was moving to Teams. I stumbled into it). Now, when I access "Browse All" from the Teams Account to view see all the libraries we've moved to Teams, the two duplicates don't have an option to delete. Just "Add" or "Preview". And when I go back to the Personal Account "Files / Your Libraries" – from where I used "Move to Teams" to add our libraries to Teams – those duplicated libraries have disappeared from that account's Files. And the duplicates cannot be deleted in "Browse All" from that account either. Just "Add" or "Preview". How are we supposed to delete/remove libraries from Teams? I'd really like to remove these libraries. They're taking up space they don't need to be taking up. Thanks in advance for your help.








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