Multiple alerts open: "Web Inspector – Adobe Desktop Service – JSContext"

Forum|Forum|2 years ago
April 19, 2023
2 replies
4617 views

Hi,

When I have (Apple) Safari, Outlook for Mac and InDesign open, I start getting these alerts.

What could be the reason and how to get rid of them, any ideas?

Thanks,

Katja

This topic has been closed for replies.

Correct answer katjal69806298

So I do not really think safari is the culprit. It's just adobe suit that triggers the misbehavior of rogue webkit, anyway.

Hi, actually the culprit is Safari/Mac. This morning I had no Adobe programs open and I got another alert, Web Inspector nbagent jSContext. Googling that lead me to this and to a solution: https://discussions.apple.com/thread/254764219

Safari Develop menu: "Click the Develop menu and select the third item down that just show you computer name. There is a setting to automatically show Web Inspector for JSContext. See if yours is checked and switch it off."

K

katjal69806298Author

Inspiring

Actually any Adobe app opened results with this same alert boost. Specially after the computer has been opened after "sleep". The screen is full of alerts even only if Acrobat is opened.

kglad

Adobe Expert

maybe adobe support can check tour computer and help. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true